PRIVICY POLICY

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We’ve made some important changes to our Privacy and Cookies Policy and we want you to know what this means for you and your data. We are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided detailed information on what information we collect, when and why we collect information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

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WHAT INFORMATION DO WE COLLECT?

We may collect, store and use the following kinds of personal information.

• Information about your computer and about your visits to this website

• Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation.

• Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

• Any other information that you choose to send to us

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

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USING YOUR PERSONAL INFORMATION

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

• Administer the website

• Improve your browsing experience by personalizing the website

• Enable your use of the services available on the website

• Send statements and invoices to you, and collect payments from you

• Send you general (non-marketing) commercial communications

• Send you email notifications which you have specifically requested

• Send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require marketing communications

• Provide third parties with statistical information about our users – but this information will not be used to identify any individual user

• Deal with enquiries and complaints made by or about you relating to the website

• Keep the website secure and prevent fraud

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

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LINKS TO OTHER WEBSITES

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

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NEWSLETTER SIGNUP

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons:

• to tell you about stuff you’ve asked us to tell you about

• to contact you if we need to obtain or provide additional information;

• to check our records are right and to check every now and then that you’re happy and satisfied.

We don’t rent or trade email lists with other organizations and businesses. We use a third-party provider to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us via the contact page.

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DISCLOSURES

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:

• To the extent that we are required to do so by law

• In connection with any ongoing or prospective legal proceedings;

• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

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SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password and firewall protected server. All electronic transactions entered into via the website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

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ACCESS TO YOUR PERSONAL INFORMATION

Under new GDPR legislation you have the right to request access, amend or request termination of any personal data that we hold. Provision of such information will be subject to:

• The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

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CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on May 1st 2020. Road Solutions Ltd GDPR Specific Data Properties. The new General Data Protection Regulations (GDPR) May 25th 2018 requires us to inform you how we collect and use your personal information.

• We will only use your information where we are allowed to by law, fulfilling a legal obligation, because we have a legitimate business interest or where you agree to it.

• In nearly all cases, we only hold you name, contact phone number and email address for the purposes of offering you information we feel is relevant to the ongoing services we provide, or to assist us in contacting you in relation to the day to day running of our business.

• We will never sell your information to third parties.

• We use our own data base and software to hold marketing contact information and to manage enquiries, for processing invoices and payments and for other business purposes.

• We use a third-party provider to deliver our newsletters and updates. We gather statistics around email opening and clicks using industry standard technology, to help us monitor and improve our e-newsletters.

• We offer the ability for you to manage your information.

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COOKIE POLICY

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. How long are cookies stored for?

• Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

• Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

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TYPES OF COOKIES USED ON THIS WEBSITE?

• Strictly necessary cookies – These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

• Performance cookies – These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

• Functionality cookies – These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

• Google Analytics – We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

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COOKIES WE USE

We use the following cookies:

Category

Cookie Name

Purpose

Necessary Cookies

PHPSESSID

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Necessary Cookies

__utma, __utmb

These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

Necessary Cookies

__utmc

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Necessary Cookies

__utmv, __utmz

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

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OPT-OUT

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. For more information on the usage of cookies by Google Analytics please see the Google website.

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THIRD PARTY COOKIES

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

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DISABLING COOKIES

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

• Internet Explorer

• Google Chrome

• Mozilla Firefox

• Apple Safari